Refunds
Last updated 15 October 2026.
Fourteen days, no argument. Email [email protected] from the address on your receipt, say you want a refund, and you get one. You do not have to give a reason.
Why it is that simple
The trial is seven days and asks for no card, so you can find out whether SideMount works with your phone and your cable before paying anything. If you paid and it still was not right, keeping your money would be a strange way to run this.
How it works
- Email us from the address you bought with, within fourteen days.
- We refund through Stripe, which made the sale and took the payment.
- It lands back on the card in five to ten working days, which is the card network's timing, not ours.
- Your licence stops working when the refund goes through.
Subscriptions
Cancelling a subscription stops the next payment; it does not refund the one just taken. If you were charged for a renewal you did not want and you tell us promptly, we will refund that too.
After fourteen days
Write to us anyway. If something is broken we would rather fix it or refund you than have you stuck with an app that does not work.